2 Keys to Ensuring Your Direct Communication is “Ideal” for Successful Impact

Take a lesson from Goldilocks.  You do not want your communication to be too direct (her porridge “too hot”), getting burned (losing business); or too indirect (“too cold”), also risking losing business. How do you discover what is the cultural “just right” level of Direct Communication with your clients, customers, stakeholders?

My grand-dog Trek, who I am staying with this week, responds to firm, direct commands, like “sit!” (sometimes). But that does not always work with humans!

How one of my coaches almost lost my business: I felt myself squirming in my chair, feeling impatient, my attention drifting, watching the […]

2 Keys to Ensuring Your Direct Communication is “Ideal” for Successful Impact 2018-06-20T12:11:22+00:00

Want Results like Jeff Weiner, Linkedin CEO? Practice Compassion!

Linkedin CEO Jeff Weiner spoke this morning on CBS about how he started his leadership journey where most begin: ego-centric, expecting others to be like him, which limits organizational success. Can you remember beginning your career journey this way? Developmentally, that’s where we are in our teens and early twenties. (some longer!)

How do you move beyond that to greater results? Milton Bennett describes a cultural journey where we begin with either seeing everyone the same (like us, as Weiner did),  or seeing “others” as less than. Both starting points limit people reaching their […]

Want Results like Jeff Weiner, Linkedin CEO? Practice Compassion! 2018-06-13T19:29:15+00:00

Women in the Workplace: Boosting Your Cultural Intelligence

Marilyn: Welcome to Weekly Wisdom, boosting Cultural Intelligence, this week on Women in the Workplace: challenges and bottom line results; Marilyn O’Hearne with Courtney Thomas, CEO of the Central Exchange and at the Westport Plexpod, kicking off the .WISTEMM Village. So Courtney tell us about some of the challenges you see for women in the workplace.

Courtney: First and foremost I think one of the largest challenges that women face is having the same opportunities as men. We talk about wage parity, gender disparity. Those sorts of things that limit women from achieving the goals […]

Women in the Workplace: Boosting Your Cultural Intelligence 2018-06-06T20:45:46+00:00

Generations Clash Over Workplace Attire-What to Do?

Cultural Intelligence is a lifelong journey!with so many sparkling facets, I say. Today I am sharing a few gems from this morning’s Diversity and Inclusion Workshop, with the video and audio above of my interview about generational clashes over workplace attire, followed by the transcript below and our GDPR update. This makes for a longer than usual blog. You are at choice for which sections you want to explore.

Diversity and Inclusion Gems

You hear what you see,” after we listened to someone say something with our eyes opened and closed. Also, I was delighted to hear […]

Generations Clash Over Workplace Attire-What to Do? 2018-05-30T20:56:19+00:00

You Need to Speak Up!

As a leader or coach, you want the greatest impact for you, your organization and its stakeholders, to maximize income by maintaining your edge and avoiding loss of business, talent, and market share.

Yet the self doubt and even sometimes fear that arises from working in our Volatile, Uncertain, (culturally) Complex and Ambiguous world can get in your way. Our rapidly changing world can be unnerving for even established leaders, and more so for emerging or new leaders who are still finding their way. When an overnight tweet can effect the stock market and […]

You Need to Speak Up! 2018-05-23T21:26:32+00:00

#MeToo: What Will YOU Do?

Me Too! I want to play on the school sponsored sports team, to drive the car, to own property, to vote, to be paid equally for equal work, to have a seat around the board table, in politics, even be the CEO, to be respected, to feel safe. What will YOU do to contribute to a solution? One third of all women will experience violence (sexual or other) in their lifetime, according to the UN. Me too is a human rights issue.

Do men also experience violence and sexual harassment? Yes, much less frequently.

#MeToo: What Will YOU Do? 2018-05-16T21:48:44+00:00

From Flooded to Focused: Enjoy the rewards!

My United Nation leadership coaching clients live in the same Volatile, Uncertain, Complex & Ambiguous world we all experience. The effects on us? self doubt, eroded confidence and difficulties focusing. We are bombarded with 11 million bits of info per moment and our brains can only process forty bits of information per moment. Our brains set up thousands of automatic filtering systems where unconscious bias, which can limit potential, occurs.

What to do? My UN leadership coaching clients, who literally carry the lives of many on their shoulders, delight in being introduced to a practice […]

From Flooded to Focused: Enjoy the rewards! 2018-05-09T21:22:15+00:00

Starbucks, You & Me: Cultural OOPS!

We are all on the journey to greater awareness, including cultural, and “OOPS” are bound to happen along the way. How do you handle oops when they occur? We had some examples a few weeks ago of how to communicate with others when we hear their bias “oops.”

Imagine my initial horror when a newsletter reader (thankfully) brought my cultural oops to my attention last week. I posted apologies on social media, updated the text of my blog and Linkedin pulse and re-shot my video to exclude the oops.

I particularly wanted to communicate […]

Starbucks, You & Me: Cultural OOPS! 2018-05-02T16:17:32+00:00

Are You Unleashing or Limiting Potential and Innovation?

Hi Marilyn O’Hearne here, with a few minutes of Weekly Wisdom, today asking are you unleashing or stifling potential & innovation? 

Research tells us we spend more time talking with people who are like us. We know the damaging effects of that not only on profitability but also, related, on innovation. If everyone has the same perspective, innovation, so necessary in our fast-paced world where the next new thing is quickly outdated, is stifled. Whether you are a solopreneur or bigger organization leader, how do you keep your organization on the cutting edge?

Are You Unleashing or Limiting Potential and Innovation? 2018-05-02T15:24:02+00:00

How Are You Contributing to the World Breaking Open, Rather Than Falling Apart?

How Are You Contributing to the World Breaking Open, Rather than falling apart?

Last night I received validation of my grieving for the state of our world while being called to action through practicing nonviolence toward ourselves, all others and toward a world longing for peace, economic and social justice, environmental healing & effective nonviolent solutions. Wow, that is a tall order!

Whether you choose to be involved in Fr. John Dear’s Campaign Nonviolence or any aspect of nonviolence toward ourselves, all others, economic & social justice, and nonviolence to our planet, I invite […]

How Are You Contributing to the World Breaking Open, Rather Than Falling Apart? 2018-04-19T07:47:07+00:00
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