...But, says Kansas City leadership coach Marilyn O’Hearne, it’s not enough to be aware of our automatic biases…
“A lot of people say to me, ‘Wow, bias? Are we still talking about that?’ ” O’Hearne said. “But others say, ‘Wow, we really need to work on this.’ ”
O’Hearne is doing that. She speaks on fighting bias around the country and has just written a new book, “Breaking Free from Bias: Preventing Costly Complaints, Conflict and Talent Loss.”
It could help a manager consciously fight an “affinity bias” that projects mutual values or “like me” feelings when evaluating people for hire or promotion. It could prompt a younger co-worker to not assume an older worker won’t accept change. It might help a group of co-workers reach out to someone “different” to join them for a beer after work.
“It’s for the greater good,” O’Hearne believes. “Doing the right thing as an individual will have an effect on the organization. It will have an effect on the bottom line. What’s been done so far isn’t enough.”
Read more here: http://www.kansascity.com/news/business/workplace/article144274514.html#storylink=cpy "Biased? Not me! Or so we think: Tips to fight unconscious bias" by Diane Stafford, 4/13/17