Take a lesson from Goldilocks. You do not want your communication to be too direct (her porridge “too hot”), getting burned (losing business); or too indirect (“too cold”), also risking losing business. How do you discover what is the cultural “just right” level of Direct Communication with your clients, customers, stakeholders?
My grand-dog Trek, who I am staying with this week, responds to firm, direct commands, like “sit!” (sometimes). But that does not always work with humans!
How one of my coaches almost lost my business: I felt myself squirming in my chair, feeling impatient, my attention drifting, watching the […]